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Privacy Policy

Last updated: 1 June 2026

1. Information We Collect

We collect information you provide directly to us when making a reservation, contacting us, or subscribing to our newsletter. This includes name, email address, phone number, and booking preferences. We do not sell or rent your personal information to third parties.

2. How We Use Your Information

We use collected information to process reservations, communicate with you about your stay, send relevant news and offers (with your consent), improve our services, and comply with legal obligations.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure. All booking data is encrypted in transit using TLS 1.3.

4. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at privacy@chitwanbambloolodge.com. We will respond within 30 days.

5. Cookies

We use essential cookies only — those required for the website to function correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings.

6. Contact

For privacy-related questions, contact: Chitwan Bamboo Lodge, Sauraha, Chitwan 44200, Nepal. Email: privacy@chitwanbambloolodge.com